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CHILD SUPPORT ENFORCEMENT AGENCY

MISSION

CHILDREN ARE FIRST ON OUR AGENDA. TO ENSURE A BRIGHTER FUTURE FOR OUR CHILDREN, WE ENCOURAGE BOTH PARENTS TO BE ACCOUNTABLE SO CHILDREN RECEIVE THE SUPPORT THEY DESERVE. THIS IS ACCOMPLISHED THROUGH AGENCY TEAMWORK, OUTSIDE PARTNERSHIPS AND UNDER THE LAWS OF THE STATE OF OHIO

Barbara J. Tergolina, Director


WE NOW ACCEPT CASH PAYMENTS

Any payment amount shows the obligor is making an effort to support his/her children. It is a fast, convenient way to make your payments. BRING THE EXACT AMOUNT you wish to pay to the CSEA office during the Hours of operation, Monday-Friday 8 a.m. – 5 p.m.

Services provided through the CSEAs include:

  • Location of non-custodial parents
  • Paternity establishment
  • Establishment and enforcement of child support orders
  • Establishment and enforcement of medical support orders
  • Collection and distribution of child support payments
  • Review and modification of support orders

Court Ordered support may be reviewed for adjustment. Click on this link to download the REQUEST FOR AN ADMINISTRATIVE REVIEW OF THE CHILD SUPPORT ORDER application.

Frequently Asked Questions:
  • When was the last payment received and when will I get it?
    Call 1-800-860-2555 which puts you into the state child support computer system and you can obtain all payment information and arrearages
    .
  • How long will it take to establish a support order and start receiving money?
    Depending on the circumstance of each case, but at least six (6) weeks.

  • What's going on with my case?
    Customer Service Representative may have to research this issue and call you back later or it may be referred to the assigned Case Manager.

  • How do I get my child support raised or lowered?
    Request in writing that your case be reviewed for adjustment. Include both parties names and your case number. This task may take up to 120 days to finalize or the case may not qualify for review by the CSEA if the order has been modified in less than three (3) years.

  • What do I do to get paternity established?
    Contact the CSEA and request that a case be opened and fill out appropriate applications and forms. The Case Manager will contact to you to set up an appointment and conference, then DNA testing can be scheduled.

  • How do I get visitation with my child or custody? Custody must be obtained from the court that issued the original custody. It the parties were never married and paternity has been established, you would need to file in Juvenile court. If a court ordered the visitation, you may have to file a contempt charge against the non complying party in that court. We do not resolve visitation problems at the CSEA but we currently have a Visitation Meditation Access Grant that can assist in working out an agreement if both parties will participate. Call 374-3284 for an appointment.
Additional Resources:

State of Ohio Office of Child Support

www.jfs.ohio.gov/Ocs/index.stm

www.acf.hhs.gov/programs/cse/

Additional Information:

WE NOW ACCEPT CASH PAYMENTS

Washington County Child Support Enforcement Agency
205 Putnam St., 4th Floor Marietta, OH 45750
Phone: 740.373.9324 Fax: 740-373-9447

Email CSEA: CSEA@washingtongov.org

©2010 Washington County
ALL RIGHTS RESERVED